Update, 8:45 p.m. ET: Proton’s latest update says: “This outage has now been largely resolved, and services are back online. We are still clearing a few lingering issues, however, meaning some users will experience delays in email delivery and reception, and receiving notifications. No data has been lost as a result of this outage.” The original story follows below.
Proton has confirmed a major outage affecting Proton Mail, Proton VPN, Lumo, and other platforms and services. Here are the details.
Earlier tonight, Proton’s status page confirmed major outages affecting:
The company says that after its initial investigation and mitigation efforts, all issues are now classified as partial outages. A status update posted at 7:37 p.m. ET says:
“Our efforts to restore impacted services are now yielding results, and as a result are starting to recover for some users. Meanwhile, we are continuing recovery operations.”
The outage was initially confirmed at 6:09 p.m. ET, as reports on Downdetector began to climb. Users on X also noted the issues, prompting the company to address the situation:
We're investigating an issue affecting access to our services. Your data is safe and nothing has been lost. Our engineering team is working on a fix. Follow https://t.co/bQXBLIwzuO for live updates.We apologize for disrupting your day and we're grateful for your patience.
We’re monitoring the issue and will update this post as new information becomes available or once the issues are marked as resolved.
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Marcus Mendes is a Brazilian tech podcaster and journalist who has been closely following Apple since the mid-2000s.
He began covering Apple news in Brazilian media in 2012 and later broadened his focus to the wider tech industry, hosting a daily podcast for seven years.
